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CONTACT PATHWAY PLUS
FOR SPECIFIC RESOURCES
AND SERVICES

855-217-0698
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PATIENT RESOURCES






CONTACT PATHWAY PLUS FOR SPECIFIC RESOURCES AND SERVICES




855-217-0698

Monday through Friday,

8:30 AM to 5 PM, EST





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DOWNLOAD THE REQUEST FORM BELOW TO INITIATE A PATHWAY PLUS SERVICE OR VISIT THE WEBSITE FOR MORE INFORMATION ABOUT THE PRODUCT.




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DOWNLOAD REQUEST FORM (PDF 284Kb)






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DOWNLOAD THE REQUEST FORM BELOW TO INITIATE
A PATHWAY PLUS SERVICE OR VISIT THE WEBSITE
FOR MORE INFORMATION ABOUT THE PRODUCT.







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Pathway_Plus_logo
Your Path for Insurance Coverage Assistance and EleCare Access
With Pathway Plus, we not only guide you through the insurance coverage and reimbursement process — we also help get it delivered right to your door.
It's simple. It's convenient.
It's Pathway Plus.
Call us at 1-855-217-0698
to get help accessing EleCare today!
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DOWNLOAD THE REQUEST FORM BELOW TO INITIATE
A PATHWAY PLUS SERVICE OR VISIT THE WEBSITE
FOR MORE INFORMATION ABOUT THE PRODUCT.







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Pathway_Plus_logo
Your Path for Insurance Coverage Assistance and EleCare Access
With Pathway Plus, we not only guide you through the insurance coverage and reimbursement process — we also help get it delivered right to your door.
It's simple. It's convenient.
It's Pathway Plus.
Call us at 1-855-217-0698
to get help accessing EleCare today!
how_it_work_provider learn-more-button




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DOWNLOAD THE REQUEST FORM BELOW TO INITIATE A PATHWAY PLUS SERVICE OR VISIT THE WEBSITE FOR MORE INFORMATION ABOUT THE PRODUCT.




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VISIT WEBSITE






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VISIT WEBSITE






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DOWNLOAD THE REQUEST FORM BELOW TO INITIATE A PATHWAY PLUS SERVICE OR VISIT THE WEBSITE FOR MORE INFORMATION ABOUT THE PRODUCT.




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patients


HOW PATHWAY PLUS GUIDES PATIENTS THROUGH THE INSURANCE BENEFIT VERIFICATION AND CLAIM SUBMISSION PROCESS:





1-process
You or your child visits your healthcare provider. The healthcare provider examines and recommends a treatment plan.



2-process
You or your healthcare provider contacts PATHWAY PLUS to help confirm your healthcare coverage for the recommended product. PATHWAY PLUS will need certain information from you and your healthcare provider in order to complete this service. (See above for the request forms you may need)




3-process
PATHWAY PLUS relays coverage results and any out-of-pockets costs you may have.




4-process
If you have coverage, the healthcare provider writes an order or prescription allowing you to take it to a supplier (pharmacy or DME) who submits a claim to your insurance plan on your behalf for payment.




5-process
The claim is then processed by the insurance plan.




6-process
You receive the product and the pharmacy or DME receives payment.




If your insurance plan does not cover the Abbott Nutrition product, you may want to discuss with your healthcare provider if there are other options.

INFORMATION NEEDED FOR PATHWAY PLUS TO COMPLETE A BENEFIT VERIFICATION:

  • Patient’s Name, Date of Birth and Diagnosis
  • Patient’s Phone and Address
  • Patient’s Insurance information including subscriber’s name and relationship to patient
  • Insurance Carrier’s name, phone, Plan ID, group number or copy of the insurance card
  • Product Name
  • Dosage Information
    • Healthcare Provider’s Name, Phone and Address
    • Healthcare Provider’s NPI and Tax ID
    • Name of Contact (at provider’s office)