CONTACT PATHWAY PLUS
FOR SPECIFIC RESOURCES
AND SERVICES
855-217-0698
FOR SPECIFIC RESOURCES
AND SERVICES
855-217-0698
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Q. |
What information do I need to provide to PATHWAY PLUS to verify if my patient’s insurance covers the Abbott Nutrition product that I have recommended?
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A. |
PATHWAY PLUS will need the provider’s written consent, the product name, patient’s name, patient’s date of birth, patient’s insurance information (including the payer name, phone number, policy ID number or a copy of the insurance card) and the doctor’s name, address and phone number.
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Q. |
How much does Abbott Nutrition’s PATHWAY PLUS Reimbursement Support Program cost?
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A. |
Reimbursement Support is provided at no cost to patients and providers who use the program.
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Q. |
What are the hours of operation and contact information for PATHWAY PLUS?
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A. |
Hours of Operation: Monday - Friday, 8:30am-5:00pm EST
Phone Number: 855-217-0698 Fax: 855-752-9885 |
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Q. |
Do I need to write a prescription for my patient to get the Abbott Nutrition product covered by the patient’s insurance?
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A. |
Abbott Nutrition products are not drugs and do not require a prescription. However, many payers require a prescription or written doctor’s order in order to consider covering the product. Additionally, a prescription may be required if the patient is using a flexible spending account or health reimbursement arrangement to purchase the product.
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Q. |
If my patient’s insurance plan denies coverage for the recommended Abbott Nutrition product, can PATHWAY PLUS or the Patient Assistance Program help?
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A. |
PATHWAY PLUS can provide appeal process research and support by calling the payer to determine if there is an appeals process available in the case of a denied claim. If so, PATHWAY PLUS will work with you to assist in tracking appeals once submitted. If the patient has no insurance coverage or access to alternative sources of coverage or funding for Abbott Nutrition products, PATHWAY PLUS will assess the patient’s eligibility for Abbott Nutrition’s Patient Assistance Program.
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IF YOUR QUESTION IS NOT LISTED ABOVE, PLEASE CONTACT PATHWAY PLUS.855-217-0698 |
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Disclaimer:
Each healthcare provider is ultimately responsible for verifying codes, coverage, and payment policies used to ensure that they are accurate for the services and items provided. Providers should consult with the insurance plan for complete and accurate details concerning documentation for claims. Abbott Nutrition does not guarantee reimbursement by any third-party insurance plan and will not reimburse physicians or providers for claims denied by third-party insurance plans.
Each healthcare provider is ultimately responsible for verifying codes, coverage, and payment policies used to ensure that they are accurate for the services and items provided. Providers should consult with the insurance plan for complete and accurate details concerning documentation for claims. Abbott Nutrition does not guarantee reimbursement by any third-party insurance plan and will not reimburse physicians or providers for claims denied by third-party insurance plans.
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